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BASIC
ROUTE RATES:
This is basic call
quality with agressive pricing suitable for call shops.
STANDARD
ROUTE RATES:
Standard voip call
quality for regular residential voip services.
PREMIUM
ROUTE
RATES: Premium business class call quality. We
can provide Quality of Service for US destinations.

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With a minimum of $500
for the initial deposit you can qualify for basic or standard rates.
There are no minimum requirements for our Premium Rates.
Please
note we can only offer special high-volume pricing to customers who pay for
their minutes by wire transfer and sell over 50,000 minutes per month.
For
latest pricing and special rates you may contact
our Help Center.
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Please click here to reach our Help Center. Choose Reseller
Department and submit a ticket to get your special rates or email your reseller
representative. Your reseller rep contact info would have been
emailed to you when you filled up the contact_us form.
Please provide your 5 top destinations and monthly volume to those
destinations in your ticket..
Phone
1-832-778-4967
Our service has an uptime of 99.9%
(please request for business class server when you
sign up) with
redundant sip/proxy servers with good call quality
and subscriber ratio. The rates include our
private label softswitch services. While we
strive to provide the best rates possible for the
quality of service we provide, we do not compete on
price alone. Quality of service is more important to
us than just the price. So we are selective in
bringing aboard the right team of resellers who can
continue to succeed in this VoIP industry.
Rates may be
lower if you do not need our softswitch services.
Your rates are dependant on the switch your services
use. We have multiple switches and platforms to
meet the growing needs of your VOIP business.
Our rates are
discounted based on purchase volume and valid method
of payment for the
prepaid
call credits.
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Please note for recurring orders above $500, we
require payment by wire transfer to qualify for
good rates.The setup
fees are an exception to this rule. Rates are subject to change without notice. Please
note: International mobile carriers may charge the
caller for any error messages. These types of
charges may be deducted from your account at the
end of each call.
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Porta Switch
Rental - Reseller Enterprise Plans
Minimum 100K minutes per
month
If you are interested in
renting our Porta soft switch, we recommend that
your technical person has sufficient technical
skills required to manage the switch. We
will provide the back-end support and initial
training.
We do not
charge for incoming minutes. Most inbound
did applications with voip devices registered to
our server are not billed. If you are
using our routes, your monthly charge will be
minimal to cover basic support and licensing
costs.
If you are not using our routes, we
charge a processing fee to cover our costs of
doing business. Fees are primarily determined by
your method of payment, support requirements,
volume of usage and routes used.
Standard
support services are included and additional
support can be purchased as needed for various services such as
carrier provisioning, ssl or merchant configuration and custom web programming.
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Wholesale
Termination
If you are interested in offering
only wholesale termination without all the added
features of our class 4/5 switch,
you can
do so by purchasing minutes or phone numbers with only a one-time $299 setup
fee. The minutes you
purchase will available under your account for use once we receive your
funds. You will need to purchase an initial $500 worth of voip minutes.
If
you are interested in
our retail products,
please go to our
online store
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Calling Card
Private Label Services
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Please note that we can setup your own gateways and access numbers
on our Porta Switch. You may want to use our EZ VoIP Service as
you can deploy your services faster. Discounts are based on
purchase volume.
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Callback Private
Label Services
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You have 2 legs for each callback call. All calls
originate from the US. So if a person is calling from Cairo, Egypt
to say London, you will have one leg of the call from US to London
and another from US to Cairo. We recommend the EZ package for
callback.
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Unlimited
Packages
If you are interested in offering
unlimited plans to your customers, you will need
to buy wholesale minutes at our rates and
may create your bundles for the specific markets you wish to target. We
are now able to offer "flat rate" voip
packages in select markets. Please contact your
reseller representative about this new service.
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Setup Fees
Please note
setup fees are not refundable as it involves direct labor costs
associated with configuring and setting up the packages you order. While
we will do our best to provide the services you request, we cannot
refund setup fees once the account is setup.
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Hosted PBX Rates
There is no monthly charge for extensions.
Each extension will include Unified Messaging (Voice and Fax ) and
Auto Attendant IVR.
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DID and SIP
Trunking
(Phone numbers are sold in blocks of 20)
Please contact
your reseller rep about our
new Virtual PRI offering. We can sell you virtual channels. You can buy
low cost phone numbers and associate it with each Virtual PRI or
channel. You may need to get more channels as you grow. A channel
allows one concurrent call and unlimited incoming minutes.
If you are interested in offering
sip trunks , please contact your reseller rep.
We are now able to offer "flat rate"
voip packages in select markets.
We
also provide engineering services to setup your own local phone numbers
in your own country using our equipment. Please contact Support
with your questions.
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US DIDs are billed monthly. All incoming minutes may
be free depending on the wholesale plan you select.
Please note that in order to
qualify for wholesale rates, we require a minimum of 20 dids per
order. You can always purchase a single phone number at our
retail rates at http://globalink.us/store
International DIDs vary by province and country.
If you are buying in larger quantities, it will be lower.
A minimum of $1.99 setup fee may apply for small orders.
For large orders the setup fee may be waived.
We also provide engineering services to setup your own local phone
numbers in your own country using our equipment. Please contact Support
with your questions.
If you prefer unlimited inbound,
you will need to get our PRI channels.
We also have
pay per minute plans
that may work better for your needs. You only pay for the incoming
minutes used.
We can also provide
toll free numbers, number porting and 911 services. Please note activation charges may
apply for account provisioning.
You may also use our approved list of third party did vendors. Please
check with support. If vendor is not in the approved list, there may be an
additional charge to have the vendor configured to work on our Porta Switch.
Please note that third party DID vendor support is not available with the EZ
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Custom
Support Services
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We provide various custom services to help you with your business
needs.
Please click here to review our other
services.
Merchant Account Integration, Private Label SSL Certificates, Real Time Web
Ordering or Signup, 911 Integration, Custom Inbound DID Vendors and other
services are available. Additional costs may apply depending on your plan.
We support Linksys Devices. Most open sip compliant devices will work on Porta
Softswitch but our support is optimized for Linksys Devices.
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VoIP Tech Requirements
We
recommend the EZ VoIP plan for resellers who do not have a strong
technical background. You will need a tech person on staff to fully
deploy the porta switch.
Please note custom charges will
apply if you do not have sufficient technical skills and if you need
a dedicated engineer to troubleshoot and solve your problems in real
time via chat.
You can always submit a tech support ticket at http://support.globalink.us
for minor tech issues.
While we strive
to provide support on various voip devices, our basic support for
3rd party devices and software may be limited.
If you need us to
troubleshoot your pc, your network or work on third-party pbx like
asterisk, it would be considered custom
services and will be billable.
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